Booking & privacy information

Arrival and departure

Check-in starts at 3 pm. Checkout is by 11 am. Early check-in and late checkout require confirmation.

Main pool and restaurant

Our main pool and restaurant are not open yet. Private pools are included only with the houses that list them in their booking details.

Payment, cancellation and changes

Review your selected accommodation, dates, guests, included services and final total before payment. Payments are non-refundable. Date changes are subject to availability and any price difference. Your booking confirmation records the terms of your reservation.

Your booking information

We use the name, email, contact details and stay information you provide to arrange your booking, payment, confirmation, guest rewards and reservation support. Payment is handled by the provider you select at checkout. For questions about your information or booking, contact booking@surfranchpopoyo.com.

Optional marketing

Newsletter signup is optional. You can unsubscribe using the link in a marketing email. Booking confirmations and other messages about your reservation are separate from promotional messages.

booking@surfranchpopoyo.com